FREQUENTLY ASKED QUESTIONS

Answers to some of the common questions I often get asked

 

WHAT IS PSYCHOTHERAPY?

Psychotherapy offers a safe, confidential and non-judgemental space where you can explore feelings, beliefs, thoughts and events with a trained professional, in a structured way. It aims to help people gain insight into their difficulties or distress. The collaborative effort between therapist and client in exploring an individual’s way of being, leads to a greater understanding of their motivations, whether conscious or unconscious, promoting the opportunity for growth, resolution and change.

WHAT'S THE DIFFERENCE BETWEEN COUNSELLING, PSYCHOTHERAPY, PSYCHOLOGY AND PSYCHIATRY?

These terms often cause confusion to people new to therapy - there are some key differences and similarities.


A psychiatrist is a medically trained doctor who has specialised in mental health and generally will diagnose and prescribe medication. Some psychiatrists may also be psychotherapists.

Psychologists have usually completed a clinical doctorate and may work in research, or psychological testing and diagnosis or manage therapy services. Counselling Psychologists have trained as general therapists. Some psychologists may also go on to train as psychotherapists, to gain a specialism in a particular therapy.

Psychotherapist, counsellor and therapist are often used interchangeably. All are primarily concerned with therapeutic change via dialogue with a client/patient. Psychotherapists tends to have undertaken longer or more intensive trainings and may work with people with longer-term, more complex difficulties, whereas counsellors often work shorter-term with a particular focus, but the reverse can also be true. I tend to call myself a psychotherapist and counsellor, to demonstrate I work both long and short term and with mild to severe presenting difficulties.

HOW MANY SESSIONS WILL I NEED TO HAVE? AND HOW OFTEN ARE SESSIONS?

It isn’t possible to predict the exact duration of the therapy as it depends on the issues you want to work on. I am experienced at working both short-term (4-12 sessions), longer term and in an open-ended way. At our first session, we can explore together the possible duration of the work. I find it useful to start with a minimum of 4 sessions and reassess at this point.

HOW LONG ARE SESSIONS?

Sessions are 50-minutes each.

HOW FREQUENTLY WILL WE MEET?

To gain the most from therapy it is recommended that we meet once a week, ideally on the same day and at the same time, for consistency.

Occasionally we might decide to have two sessions per week if you are going through something particularly difficult and need extra support.

ARE SESSIONS CONFIDENTIAL?

Everything you tell me will be held in strictest confidence. The only exception to this would be if you were to tell me something that I believed meant imminent harm to either yourself or someone else. In these rare occasions I may need to involve others, but I will talk with you about it first.

I will never record your sessions and any notes I take will be kept in a secure cupboard or on a locked and encrypted computer (See GDPR section below).

WHAT ARE YOUR FEES?

My standard fee is £90 per session. I can offer some £60 spaces to students or those out of work.

My fee for couple's work is £150 per session.

I welcome open discussions about session fees and will consider your individual circumstances if I am able.

WHY IS THERAPY SO EXPENSIVE?

Therapy is expensive, but I would say that it is also worth it. Prioritising your emotional and mental health can have a significant impact on your wellbeing, relationships, and work and it is important to see therapy as an investment - just like paying your gym membership or your rent.

HOW DO I PAY?

I send an invoice at the end of each month with my bank details for a BACS transfer.

For my international clients I use PayPal

WHAT IF I CAN'T MAKE A SESSION?

Just let me know as soon as possible and I will try to reschedule if possible. Usually a text is best, failing that, an email.

WHAT IS YOUR CANCELLATION POLICY?

If we are working together over a period of time I ask that you let me know about any upcoming dates that you will not be able to make your usual session. If you need to reschedule I will do my best to find an alternative for you, but I will charge for the session if I am unable to or if you cancel. 

This can be frustrating for some, but it's important to understand that your space is reserved for you and it is usually not possible to fill it.

DO YOU TAKE HEALTH INSURANCE?

Yes, I accept most major health insurers. You will need to request a 'pre-authorisation code' from your insurer in order to begin sessions.

WHERE ARE YOU LOCATED?

I have a consulting room in Highbury, London N5, UK.

I also offer virtual sessions globally. Previous clients have included those living in South Africa, USA, UAE, Europe, New Zealand, Canada, Democratic Republic of Congo, Norway, Brazil and Japan. I welcome enquiries from those in other countries who speak English (I'm currently improving my French and Spanish, but not quite up to standard!)

WHAT ONLINE PLATFORMS DO YOU USE?

I use all the main platforms, but find Zoom is the easiest and most reliable. I also use WhatsApp, Skype and FaceTime. I also offer telephone sessions if you prefer not to be seen on screen or those who are unable to find privacy at home, to enable them to walk and talk.

DO YOU FOLLOW GDPR GUIDELINES?

Yes. I collect, store and process certain information about you, including your name, date of birth, contact details, payments made for sessions, personal information – including health and medical issues – and your domestic arrangements. This is necessary to enable me to run my therapy practice and to provide you with a safe and ethical service to you. This is done upon the lawful basis of 'legitimate Interests' for the purposes of health and social care. 

 

All information that I collect and store about you is either anonymised, stored behind lock and key and/or password protected. I may keep this information for up to 7 years following the date of our last session, as per my insurer’s Terms and Conditions, at which point it will be securely deleted.

 

You have the right to view this information, which will be provided within one month of request, and to ask for changes to be made.

 

I may use this information to track the progress of our work together or in discussion with a supervisor, for reflection and guidance in a way that respects and protects your anonymity. Your name and contact details may also be passed on to my appointed Therapeutic Executor so that you are informed should I be seriously incapacitated and unable to attend a session or communicate directly with you.

You have the right to object to holding and processing information about you, although I may need to retain certain information for legal purposes (e.g. to comply with our Insurer’s Terms and Conditions).

HOW CAN I GET THE MOST OUT OF THERAPY?

Whilst it is not possible to guarantee success in therapy, research has proven its effectiveness given the right conditions. There are several things you can do to maximise the potential for positive change. 

Practically, consistency is key - try not cancel too often otherwise momentum can be lost. Make time for your sessions so that you have a little time beforehand as well as afterwards, if possible, to digest and transition back into your day.

Your session is your space and I encourage you to be as open and authentic as possible. This might mean that you express anger or disappointment or reveal something that you feel is deeply shameful about yourself or your past. Know that I will not judge whatever you tell me - I am curious to understand and support.


I also encourage you to bring any difficulties you might feel about the therapy, or about me, to the session. For example, you might feel therapy isn't working but are afraid to tell me or I might have said something that might have caused offence or misunderstanding. These discussions are an important part of therapy and give an opportunity to have difficult conversations in a safe space, which can be useful for other conflicts in your life.

Ultimately I'd say the capacity to develop a trusting relationship is key. This can't be hurried, but once established, therapy can really begin.

 
Wooden Chair